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Privacy Policy


Effective Date: 2025

Website: Carpet and Flooring Supplies

Location: Brighouse, West Yorkshire, UK


At Carpet and Flooring Supplies (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website.


1. Information We Collect

  1. We may collect the following types of personal information:
  2. Contact Information: Name, email address, phone number, and postal address.
  3. Account Information: If you create an account or register for services.
  4. Payment Information: Credit/debit card details or other payment information (processed securely via our payment provider).
  5. Website Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies or similar technologies.
  6. Marketing Preferences: Your consent to receive newsletters or promotional messages.


2. How We Use Your Information

  1. We use your information for purposes including:
  2. Processing and fulfilling orders.
  3. Managing accounts and customer support.
  4. Improving website functionality and user experience.
  5. Sending relevant communications and marketing (with your consent).
  6. Complying with legal obligations.


3. Legal Basis for Processing

  1. We process personal data based on:
  2. Contractual necessity: To fulfil your order and provide services.
  3. Consent: For marketing communications and newsletters.
  4. Legitimate interests: To improve our website and services.
  5. Legal obligations: Compliance with tax, accounting, or other regulations.


4. Sharing Your Information

  1. We do not sell your personal data. We may share information with:
  2. Service Providers: Payment processors, delivery companies, IT providers, and analytics providers.
  3. Legal Authorities: If required by law or to protect our legal rights.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets.


5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For more details, please see our [Cookie Policy].


6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.


7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, to comply with legal obligations, or to resolve disputes.


8. Your Rights

  1. Under UK GDPR, you have the following rights:
  2. Access your personal data.
  3. Request correction of inaccurate data.
  4. Request deletion of your data (“Right to be Forgotten”).
  5. Object to processing or restrict processing of your data.
  6. Withdraw consent at any time.
  7. Data portability.

To exercise your rights, contact us using the details below.


9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Address: Enviraclad unit 6

Heywood Industrial Park

Birds Royd

Brighouse

West Yorkshire

HD6 1NA

Email: contact@carpetandflooringsupplies.co.uk

Phone: 07783303858