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Terms of Purchase

Effective Date: 2025

Company: Carpet and Flooring Supplies

Location: Brighouse, West Yorkshire, UK

These Terms of Purchase (“Terms”) govern the purchase of products from Carpet and Flooring Supplies (“we,” “us,” or “our”) via our website. By placing an order with us, you (“you” or “Customer”) agree to be bound by these Terms.


1. Orders and Acceptance

  1. All orders are subject to acceptance by us.
  2. Receipt of your order confirmation does not constitute acceptance. A contract is formed only when we dispatch your goods.
  3. We reserve the right to reject any order at our discretion.


2. Pricing and Payment

  1. All prices are displayed in GBP (£) and include VAT where applicable.
  2. Prices may change without notice, but changes will not affect orders already confirmed.
  3. Payment must be made in full at the time of purchase through the available payment methods on our website.
  4. We accept [specify payment methods: e.g., card payments, PayPal, bank transfer].


3. Delivery

  1. We deliver within the United Kingdom. Please contact us for international shipping options.
  2. Delivery times are estimates only and are not guaranteed.
  3. Risk of loss or damage to goods passes to the Customer upon delivery.
  4. Please inspect goods upon receipt and notify us immediately of any damage or missing items.


4. Returns and Refunds

  1. You have the right to cancel your order within 14 days of receipt under the Consumer Contracts Regulations.
  2. To return goods, items must be in their original condition, unused, and in their original packaging.
  3. Refunds will be issued within 14 days of receipt of returned goods.
  4. Certain goods may be exempt from returns due to hygiene or customisation (e.g., bespoke carpets).


5. Product Information

  1. We make every effort to provide accurate product descriptions, images, and specifications.
  2. Colours, textures, and measurements may vary slightly due to manufacturing processes and display settings.
  3. All weights and dimensions are approximate.


6. Liability

  1. We are not liable for indirect or consequential losses, including loss of profits.
  2. Our liability for any defective goods is limited to the replacement or repair of the product or a refund.
  3. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.


7. Cancellation

  1. You may cancel an order before it has been dispatched.
  2. Once an order has been dispatched, the returns process applies.


8. Privacy

We process your personal data in accordance with our Privacy Policy.

By placing an order, you consent to our use of your data for processing the order and communicating with you regarding your purchase.


9. Governing Law

  1. These Terms are governed by and construed in accordance with the laws of England and Wales.
  2. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Contact Us

For questions about your order or these Terms, please contact us:

Carpet and Flooring Supplies

Address: Enviraclad unit 6
Heywood Industrial Park
Birds Royd
Brighouse
West Yorkshire
HD6 1NA

Email: contact@carpetandflooringsupplies.co.uk

Phone: 07783303858